If you have not used the zoom platform before, please use the explanatory link in the email you received after registration in plenty of time before your class is due to start.

Your Zoom link is stored in your account on our website.Log in to the website using the email address you used when booking.Click your profile/member icon and select My Bookings.Find your upcoming class.Open the booking and you’ll see the link for the online session.Click the Zoom link when it’s time to join the class.

The zoom link information is the same for the duration of the block. This is because we use the same virtual "classroom."  You will not be sent a new link each week.

If you attempt to log in more than five minutes before your class, your link may not work, or you may be redirected to a waiting room until the facilitator is ready​​​.

You can manage your bookings through your account on our website.Log in to the website using the email address you used when booking.Click your profile/member icon and select My Bookings.Find the upcoming class you want to change.Click Reschedule to move your booking to another available session, or Cancel booking if you can no longer attend.Follow the instructions on screen to confirm the change.You can also click the Manage Booking button in your booking confirmation or reminder email to go directly to your booking.Can’t see the Reschedule or Cancel option?Changes are subject to our booking policy and may only be available up to a certain time before the class starts. If the option is no longer showing, please contact us.Please don’t make a completely new booking if you simply need to change an existing one, as this may result in you holding two spaces.

Yes.It's absolutely fine to be off camera, on mute, and to only use the chat box. Some of our participants have been coming for years contributing that way, others choose after a while to contribute by voice and/or put camera on.